Delivery Information

Is shipping on InitialNecklace really free worldwide?

Yes. InitialNecklace delivers worldwide for free. We offer 3 different shipping methods. If you would like to receive your order faster, please try to use standard delivery or urgent delivery. Standard delivery & urgent delivery come at a cost. See below for the detailed cost and how long it will take for your order to reach you.
NOTE: Business days do not include weekends or holidays.

Delivery Methods

Standard: FREE        Arrives 8-13 business days after production time
Urgent: $28.95        Arrives 3-5 business days after production time

Address Information

Please note that it is the customer's responsibility to provide us with a correct and complete delivery address. If your delivery address is different from your billing address, please specify this during checkout.

If you find the address is wrong after payment, please contact our customer service as soon as possible. If the product have not been dispatched, we will promptly change the address for you.

Shipping Notification

When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. If your did not receive this notification email, please write to us through Please note that because all our jewelry items are personalized, it will take 2 - 5 business days to design and process your jewelry.

Estimated Delivery

The estimated delivery date is based on the selected delivery method.Shipping dates are based on business days and they do not include weekends and holidays.
Please note that special orders may have a longer processing and manufacturing time frame.

With additional safety precautions around COVID-19 we are fulfilling all orders in a timely manner with 95% of our orders arriving on time. Some deliveries may be delayed and we appreciate your patience during this time.

How will the packaging look like in case of a door delivery?

We ensure highest standards of packaging norms and deliver all our products in highly standardized Carton Boxes which will enable there are no damages while handling your items.


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