Orders can be cancelled by reaching out to our Customer Service Team. If your order has already been shipped, you will need to return the items to us to exchange them or get a refund. Since we start working on orders immediately, a 30% restocking fee is deducted from the total refund amount for personalized pieces.
Cancellations are processed on the same business day, but refunds may take up to 6 weeks to show up in your account or payment method.